Curriculum
The whole roadmap, not just one course
This page is the map. Full detail (module lists, prerequisites, the session-by-session plan) lives in the repo at plans/curriculum.md — this is the reader-friendly version.
The idea
A Director of IT Service Operations & Excellence at a multi-state blood services organization needs to be credible in four directions at once: with FDA, with AABB, with the CIO, and with the Quality Analyst who reports to him. That takes more than one course. It takes enough of the blood-banking, regulatory, quality-systems, and risk-management world to ask the right question and catch a wrong answer — without trying to become the Quality Analyst’s job.
Where the depth comes from
Several tracks below borrow their structure — not exam prep, structure — from professional bodies of knowledge that have already solved “what does a competent person in this space need to know” for an adjacent role:
- NIST’s Risk Management Framework (the backbone of ISC2’s CGRC certification) shapes the GRC track: categorize, select, implement, assess, authorize, monitor.
- ISC2’s HCISPP body of knowledge (healthcare-specific security and privacy) shapes the healthcare security & privacy course.
- SOC 2 (AICPA Trust Services Criteria) and ISO/IEC 27001 shape the vendor and third-party risk course — reading vendor audit reports for what they actually cover.
- ISO 13485 / FDA’s Quality Management System Regulation shapes how BECS gets framed: device-grade software, not ordinary enterprise IT.
- ICH Q9 quality risk management and ASQ’s Certified Quality Auditor body of knowledge shape the deeper audit and risk content inside the quality-systems track.
- AABB Quality System Essentials remains the spine everything else has to map onto, since that’s the accreditation the organization actually answers to.
Seven things this curriculum builds
- How a blood center actually works — donor to hospital, and where IT sits in that pipeline.
- How to read the regulatory landscape — and speak one consistent risk vocabulary (likelihood, severity, inherent vs. residual risk) across every framework below.
- Quality systems — deviations, CAPA, change control, document control, and a real internal audit program: the AABB Quality System Essentials, in practice.
- Validation, BECS, and device-grade quality systems — reading a validation package, Part 11 (including its messier hybrid-system and legacy-system corners), ALCOA+ data integrity, and where ISO 13485/QMSR fits.
- Governance, risk, and compliance — running a system or vendor through a full categorize-to-monitor risk cycle, the same motion whether the framework is NIST RMF, ISO 31000, or a validation release decision.
- Healthcare security, privacy, and vendor oversight — HIPAA next to Part 11, reading a SOC 2 report and an ISO 27001 certificate, and handling a breach that triggers two regulators at once.
- The ITSM bridge and directing the Quality Analyst — translating ITIL practice into AABB/NIST/ISO language for the CIO, and reviewing a direct report’s work well enough to catch what an inspector would catch.
Tracks
| Track | Courses |
|---|---|
| Foundations | Reading a CFR citation · The regulatory landscape · Risk & controls vocabulary |
| 1. Blood Center Operations | Blood center operations, donor to hospital |
| 2. Quality Systems & Compliance | Quality system essentials · FDA & AABB in practice (incl. internal audit program design) |
| 3. Validation, BECS & Data Integrity | CSV & BECS (incl. ISO 13485/QMSR) · Data integrity & records (incl. Part 11 predicate rules) |
| 4. Governance, Risk & Compliance | GRC frameworks & risk management · Healthcare security & privacy · Vendor & third-party risk (SOC 2, ISO 27001) |
| 5. ITSM Bridge | ITSM for regulated blood services (capstone) |
| 6. Directing the Quality Analyst | Directing the Quality Analyst |
Recommended order
First six months — the day-to-day job: understand the business, run the quality systems, and direct the Quality Analyst.
- Foundations (regulatory landscape, risk vocabulary)
- Blood center operations
- Quality system essentials
- Directing the Quality Analyst
- CSV & BECS
- Data integrity & records
- FDA & AABB in practice (audit program design, inspection readiness)
Months seven through roughly fourteen — the deeper governance, security, and vendor layer, finishing with the capstone.
- GRC frameworks & risk management
- Healthcare security & privacy
- Vendor & third-party risk management
- ITSM for regulated blood services (capstone)
How courses appear here
Courses show up in the sidebar under Courses as they’re built — one module at a time, one module per work session. Nothing here is built yet; this page describes the plan.